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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Will Priest

Will Priest

November 6, 2024

5  out of  5
rating by Will Priest
"A client of mine was making an auto policy change and I was genuinely blown away by how friendly and easy it was for the guest to make a change. It is a really good sign of doing business the right way when you can impress someone just by doing business with someone around them."
We responded:
""Thank you, Will, for sharing this fantastic feedback! We’re so glad to hear that your experience with us reflected the ease and friendliness we strive to provide every day. We appreciate your kind words and look forward to serving you and your clients again in the future! - Mary""
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david mcclaston

November 6, 2024

5  out of  5
rating by david mcclaston
"I really love Mary and her team great people"
We responded:
"David, Thank you so much for your review😊!! It is crazy to think how long you have been with us. We love and appreciate you so much! Thanks for being the best part of our family!!!"
Profile photo of Charlotte Parsons

Charlotte Parsons

September 22, 2024

5  out of  5
rating by Charlotte Parsons
"Thank you, Andre, for all your help with information on the life insurance policy. You took the time to research my needs and get me a prompt reply."
We responded:
"Hi Charlotte! Thank you so much for letting us know how helpful Andre has been to you. He strives so hard to meet every customers needs, and he repeatedly exceeds their expectations! We appreciate you so much!!"
Profile photo of Vicky Burns

Vicky Burns

September 5, 2024

5  out of  5
rating by Vicky Burns
"Called the local office as we weren’t getting anywhere with an adjuster that was assigned to us for a house claim that was filed. I spoke with Andre, and he immediately jumped in and reached out to the adjuster who was hard to get in touch with. Andre understood the urgency of our claim. Thanks to his immediate response and involvement, we were assigned a new adjuster who called me right away and we are getting reimbursed immediately for the money we’ve had to pay out of pocket so far. Each State Farm office should be so lucky as to have an Andre working for them. The customer service in this office is excellent. There is always someone available to pick up the phone and speak to you immediately. Great customer service."
We responded:
"Vicky, thank you so much for taking the time to write this heartfelt review on Andre. He is such a dedicated team member. He will go to any depth to make sure our customers are happy!!! We appreciate you so much😊"
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Nelson Nolasco

July 3, 2024

5  out of  5
rating by Nelson Nolasco
"State farm"
We responded:
"Nelson, thank you so much for the 5 star review😊!! We appreciate you and your loyal business so much!!!"
Profile photo of David Hare

David Hare

June 30, 2024

5  out of  5
rating by David Hare
"Andre understood the urgency for our policy to be enforced. Within hours he worked at the estimate, provided me with a quote and then took my payment. We had a policy in force immediately that he sent to my clients office in time to make payroll. This affected several families who are depending on those paychecks. Good job Andre!"
We responded:
"David, thank you so much for your kind review of Andre. He is such a hard working Team Member. He is a true pleaser😊. I’m really glad he was able to help you and everyone else out! That is what it is all about. We appreciate you and your loyal business more than you know!"
Profile photo of Zakiya Bell (Kia)

Zakiya Bell (Kia)

April 11, 2024

5  out of  5
rating by Zakiya Bell (Kia)
"André was very helpful in helping me obtain the documents that I needed. He communicated clearly, was very supportive, and worked swiftly."
We responded:
"Hi Kia!! Thank you so much for your review😊. Andre works so hard to make our customers happy. He is definitely a people pleaser!! He is such an asset to my team. We appreciate you so much. Thanks again for choosing us as your State Farm agent!"
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Maria Castro

April 5, 2024

1  out of  5
rating by Maria Castro
"Mary: State Farm sent to you an underwriting letter in our behalf last November, and you didn't care to let us know or help us to resolve the problem? Well, we were not aware of this issue, and now, due to your negligence as our agent, and your lack of support, I lost my car, I don't even have a rental to go to work with and I don't have enough money to buy a new car, all this for an accident that was not even my fault, I got rear ended. We have been loyal to you and State Farm for over 20 years and this is how I end up, really, after all the money I have paid ? And after everything we have gone through, you even had the decency of taking our calls? I guess we were your favorite customers until we not longer were. Very unprofessional on your part to post sensitive information about my family on the internet. There's some confidential information that other people doesn't need to know. For the record, we know the law, we do NOT allowed our daughter to drive without a license, she took the car by herself when she was dealing with a mental health crisis and she was very unstable. How heartless and insensitive comment about our situation."
We responded:
"Maria I am sorry for the situation you are in. State Farm notified you in writing of their decision because it was their decision and there was nothing I could do to change it. It is truly a very unfortunate situation. "
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Nelly Rosario

January 12, 2024

5  out of  5
rating by Nelly Rosario
"My favorite insurance Agency! Every time I call with any questions or concerns, the agents are always prompt to help! Very knowledgeable and professional. Shout out to Andrè Caldwell, He was very helpful with Excellent customer service, making sure that I’m getting the correct coverage for my home and automobile."
We responded:
"Nelly, thank you so much for your kind review!! It means the world to us when we know we are making are customers happy. We appreciate you so much!!"
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Karen Thomas

January 4, 2024

5  out of  5
rating by Karen Thomas
"This agency understands personal service. A specific shout out to Andre Caldwell. He always is personable, helpful and quick (very) with a response. In all of my years working with insurance agencies (business and personal) , I have never worked with an agency that has been so helpful to my needs. AAA+++"
We responded:
"Hey Karen!! You are an angel to leave such a thoughtful review!!! Andre is honestly the sweetest guy. He tries so hard to make everyone happy and make sure they understand everything in detail. I’m so grateful to have you as a customer. Happy 2024🥳"
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Kristen Jensen

December 20, 2023

5  out of  5
rating by Kristen Jensen
"Candace Thompson was a huge help when I suddenly had a water leak in my home. She recommended American Disaster Restoration for inspection and repairs and connected me to them via email. She was transparent about the options I had for filling a claim and what that would entail. ADR was great to work with and State Farm approved the claim. Thanks Candace for your great recommendation!"
We responded:
"Kristen, thank you so much for your review. We are so glad that everything worked out so well for you. Candace is a total gem😊. I am so lucky to have her on my team!! We appreciate you so much!!"
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wayne choe

October 11, 2023

1  out of  5
rating by wayne choe
"I have been state farm insurance customer for 32 years but I do not get good customer service representative this time at this office. bad............"
We responded:
"Good morning Wayne! I am sorry that you felt like you needed to give us a 1 star. We have your mailing address going to your PO Box as requested, but your previous agent is still using your physical address. The mail you are getting is from them not us. So we did exactly what you asked us to do and I feel that a 1 star is undeserved. We always go above and beyond for our customers, so this was very upsetting for my team. We will always give you the best possible customer service. "
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Elaine Dompka

October 11, 2023

5  out of  5
rating by Elaine Dompka
"Very responsive and professional."
We responded:
"Elaine, thank you so much for your review!! We appreciate you so much😊"
Profile photo of Euna K. Cho

Euna K. Cho

September 22, 2023

5  out of  5
rating by Euna K. Cho
"We are happy with Mary Wilson state farm insurance team. They respond quickly on the requests and provide amazing services."
We responded:
"Hi Euna! Thank you so much for your review😊. I am so fortunate to have such an amazing team. And to hear that they are making our customers happy is music to my ears. We appreciate you!"
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Jay Sharpe

September 12, 2023

5  out of  5
rating by Jay Sharpe
"Always respond quickly to our needs which are ever changing"
We responded:
"Hey Jay! Thank you so much for the review. We appreciate you taking the time to let us know we are taking care of you. That is our #1 goal!!"
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Terron Parks

September 11, 2023

5  out of  5
rating by Terron Parks
"Always a great experience Candace is great and fast!! Straight to the point. Thank you! Highly recommend"
We responded:
"Terron it is always so nice to hear that my team is taking such good care of our customers. Thanks so much for your review! We appreciate you so much. "
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Duc Ha

September 8, 2023

5  out of  5
rating by Duc Ha
"This is an amazing insurance agency to work with! I had Sam help me with my home and auto insurance and he was so he helpful and informative and made the process so easy for me! I would definitely recommend this insurance agency over any of the other ones I’ve been with in the past!"
We responded:
"Duc thank you so much for this review and for mentioning how much you enjoyed working with Sam! We are so happy to have you and will continue to provide you the service you deserve!!"
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James Cozart

September 8, 2023

5  out of  5
rating by James Cozart
"My new AGENT, Brent Cardwell is the BEST!!! He’s professional and great to work with, always has the answers for me and fast to respond to my phone calls. He’s been awesome at finding me the best coverage for my home and cars at a great price. Brent you hit it out of the Park, I’ll be recommending you to all."
We responded:
"Hey James! Thank you so much for your review and pointing out that Brent took such good care of you. It is always so nice to hear that my team is doing such a good job 😊. Welcome to Team Mary Wilson!"
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Emmet Hobgood

September 8, 2023

5  out of  5
rating by Emmet Hobgood
"Andre is the biggest help in the world!! Made my renters quote super quick and easy, for a great deal. Awesome agency!"
We responded:
"Hey Emmet! Thanks so much for your review. I’m so glad André was able to make your experience so seamless. Welcome to Team Mary Wilson!"
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Cory

September 8, 2023

5  out of  5
rating by Cory
"Brent with statefarm is really on top of his game, always get quick response from him when needed something. Very easy fella to communicate with and seems to help me anyway he can.. Really appreciate your helping hand with get few things squared away for me.Thanks alot for your help Brent with statefarm!"
We responded:
"Cory, thanks for your review and all your praise on Brent. He is such a dedicated Team member. He goes above and beyond for all our customers. We are glad to have you!!"
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Mike Brody

September 7, 2023

5  out of  5
rating by Mike Brody
"Customer service is excellent especially with Brent Cardwell. He was very attentive to what I was looking for in an insurance policy."
We responded:
"Mike thanks so much for your review! I’m so glad Brent took good care of you. Welcome to Team Mary Wilson. "
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Melinda Walker

September 7, 2023

5  out of  5
rating by Melinda Walker
"Very knowledgeable, helpful and easy to talk Roz"
We responded:
"Melinda thank you so much for taking the time to write a review. We appreciate you very much!!"
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Mischa Mangum

September 7, 2023

5  out of  5
rating by Mischa Mangum
"Brent did an excellent job with extending our insurance coverage. He was very detailed oriented and answered our questions. He was quick to update me on the forms as things changed rapidly. I appreciate your assistance Brent! Great job!"
We responded:
"Mischa thanks for letting me know how much Brent helped you! It is so nice to hear when my team does so well😊. We appreciate you so much!!"
Profile photo of Jessie Greene

Jessie Greene

September 6, 2023

5  out of  5
rating by Jessie Greene
"Cheapest Renters insurance in Raleigh. Andre was so helpful! He was knowledgeable and responded quickly to all of my questions. I highly recommend this agency."
We responded:
"Hi Jessie! Thank you so much for your review. It is always so nice to hear how well my team, specifically André, in this case, takes care of our customers. We appreciate you!!"
Profile photo of Maria Rincon de Castillo

Maria Rincon de Castillo

August 16, 2023

5  out of  5
rating by Maria Rincon de Castillo
"Andre Caldwell was very helpful, courteous and addressed my request quickly and efficiently, although it was during the weekend and the agency was closed, he sent me what I needed right away. Thank you!"
We responded:
"Maria, thank you so much for the amazing review on André. He is such a dedicated Team Member who works so hard to make everyone happy 😊. We appreciate you and your loyalty so much!"